The Spa Associate is the first face and voice of Hand & Stone Massage and Facial Spa for our clients. Spa Associates are responsible for warmly greeting clients in person and via telephone, booking appointments, file maintenance and selling memberships, service upgrades and products.

RESPONSIBILITIES

Warmly welcome clients upon arrival and on the telephone
Check in clients through booking system
Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades
Promote health / wellness benefits of massage and skin care
Follow proper filing procedures / file maintenance
Maintain a professional and clean work environment and appearance
Various other duties

QUALIFICATIONS

Knowledge of or willingness to learn Microsoft Office applications, Spa Soft and basic cash / credit card transaction requirements
Outstanding customer service skills
Excellent personal appearance
Clear and concise verbal and written communication skills
Punctual and reliable

BENEFITS & PERKS

Competitive pay structure inclusive of commissions & bonuses
Flexible schedules to fit your life
Uplifting team atmosphere
Health & Dental benefits available for full-time employees

Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's why It Makes a Difference Who You Work For!

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

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Hand & Stone Spa can fulfill your career needs!

Come to work every day in a calm, peaceful, & serene atmosphere to help your clients achieve the results they are looking for.

Let us take care of the rest!

We provide:

Competitive pay structure inclusive of commissions & bonuses

Steady clientele

Flexible schedules to fit your life

In-depth orientation and follow-up in-house training (approved for CEU’s)

All supplies provided – just show up!

Spacious, well-stocked treatment rooms with state-of-the-art equipment

Uplifting team atmosphere