BE THE DIFFERENCE at Hand & Stone and enjoy a successful career as a Spa Manager at our Spa located at 410 Lakeshore Boulevard West, Toronto, Ontario

Hand & Stone Spa Managers lead and motivate a team of RMTs, Estheticians and Spa Associates to provide outstanding client services and reach or exceed sales goals. Spa Managers are dynamic, dedicated and enthusiastic leaders that seek out team training opportunities, implement client service programs and establish efficient processes that empower the team to achieve an outstanding spa experience for clients and staff.

REQUIREMENTS

Lead, coach, train and set expectations for a team of spa service professionals
Demonstrate ability to balance coaching with discipline
Deliver outstanding client experiences in spa services and retail operations
Manage, coach and train team on selling spa services and products to reach or exceed financial goals
Manage, coach and train team on cost management best practices
Manage administrative tasks including but not limited to payroll reports, scheduling, inventory and operational reporting

QUALIFICATIONS

Minimum 2 years of experience in spa or hospitality management
Excellent knowledge of spa services and retail operations
Ability to meet or exceed sales goals
Ability to meet or exceed cost of goods sold goals
Strong desire to provide, train and deliver outstanding customer service
Deep knowledge and understanding of spa services and product line with strong capacity to sell these to clients
Ability to work flexible schedule including days / evenings / weekends / split shifts and holidays

BENEFITS & PERKS

Competitive pay structure inclusive of commissions & bonuses
Employment with Benefit Options for Full Time
Flexible schedule to fit your life
In-depth orientation and follow-up in-house training
Uplifting team atmosphere

Compensation: $40,000.00 - $60,000.00 per year

Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's why It Makes a Difference Who You Work For!

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

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