Spa Associate
Full Time • Newmarket
We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.
Benefits:
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
Join Our Team as a Spa Associate at Hand & Stone – Newmarket!
Location: 77 Harry Walker Pkwy S, Unit-2, Newmarket, ON L3Y 0G3
Location: 77 Harry Walker Pkwy S, Unit-2, Newmarket, ON L3Y 0G3
If you enjoy being the welcoming face that sets the tone for someone’s day, this role might be a great fit for you. At Hand & Stone Massage and Facial Spa – Newmarket, our Spa Associates help create a calm, friendly, and seamless experience from the moment clients walk through our doors.
We’re looking for someone who loves connecting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional service. If you’re mature, reliable, and motivated by meaningful client interactions and sales opportunities, we’d love to meet you!
Availability on evenings and weekends is required.
Availability on evenings and weekends is required.
What You’ll Do
- Greet every client with warmth—both in person and over the phone
- Guide clients through booking, check-in, and spa processes
- Recommend memberships, packages, gift cards, upgrades, and retail products
- Work closely with massage therapists and estheticians to ensure smooth client flow
- Juggle phones, bookings, and sales conversations with ease
- Share the benefits of massage and skin care in a friendly, knowledgeable way
- Maintain accuracy in all client files and records
- Keep the spa clean, calm, and professional at all times
- Support the team with additional tasks as needed
What You Bring
- A passion for sales and goal achievement
- Confident communication and customer service skills
- Comfort working in a busy, multitasking role
- Basic computer skills
- A friendly, polished, and dependable approach
- A positive attitude and desire to contribute to a supportive team
Why You’ll Love Working With Us
- Competitive pay structure: $17.60/hour + commissions & incentives
- Group insurance benefit options for full-time team members
- Flexible scheduling that supports work-life balance
- A clean, professional, and welcoming spa environment
- A supportive team that values collaboration and positivity
- Opportunities to grow within a respected, well-known wellness brand
At Hand & Stone Newmarket, we believe the best client experience starts with a team that feels valued, supported, and set up for success. If you’re excited to be part of a team that truly cares, we’d love to connect with you.
We look forward to speaking with you!
Compensation: $36,000.00 - $50,000.00 per year
At Hand and Stone, Opportunity Knocks.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.
(if you already have a resume on Indeed)
Or apply here.
A Mission That Matters
Our work helps people feel their best—every day.
A Team That Supports You
We foster respect, inclusion, and collaboration across every role.
A Brand That Invests in Growth
We’re growing nationwide and committed to franchise and employee success.